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Ryan_grey59
Level 7

Onn. Roku tv audio cuts in and out after volume 40

I just got a onn roku tv a week ago and and it keeps cutting in and out after volume 40 I’ve done everything checked the audio on the settings, reset, factory reset and it still does the cutting in and out. 😞

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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: Onn. Roku tv audio cuts in and out after volume 40

@Ryan_grey59

Thanks for the post.

Can you please specify the issue you are experiencing? Is this issue happening on a specific channel or does it happen regardless the channel you are experiencing? Can you please provide us with the steps to reproduce this issue?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Visitor45763
Level 14

Re: Onn. Roku tv audio cuts in and out after volume 40


@Ryan_grey59 wrote: I just got a Onn Roku tv a week ago ... 😞

I haven't seen that problem (at least not like other things that seem more clearly Roku-related). I would return it (you shouldn't have to work this way to get something new to work.). Or, start a warranty claim with Onn.

"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.
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