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Level 7

Onn Roku Remote

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My remote will not work for my onn roku tv and I I need a new one how do I get the same remote 

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Roku Employee
Roku Employee

Re: Onn Roku Remote

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@Kiania7-23 

Thanks for the inquiry.

As @Tivoburkee mentioned, if you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Onn here: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 19

Re: Onn Roku Remote

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You have to get in touch with tv manufacturer, roku only supplies OS for the tv. And Roku only sells wifi tv remotes, no IR Roku tv remotes. The Onn Roku tv remote uses the same IR code as Tcl, Insignia, jvc, Magnavox, Westinghouse, Sanyo, and philips Roku tv's, Any one of their roku tv remotes will work with your Onn roku tv. Go to ebay, any roku remote with a power button and crescent moon key is one of the above brands will work with your tv. 

Edmund
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Roku Employee
Roku Employee

Re: Onn Roku Remote

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@Kiania7-23 

Thanks for the inquiry.

As @Tivoburkee mentioned, if you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Onn here: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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