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Andrew44
Level 7
‎07-30-2020 06:35 PM

Onn 58 inch roku tv won't go past the gray screen that says onn.roku tv

 
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RokuDanny-R
Roku Employee
Roku Employee
‎07-31-2020 09:27 AM

Re: Onn 58 inch roku tv won't go past the gray screen that says onn.roku tv

@Andrew44 

Thanks for the post.

Have you tried contacting Onn support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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