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scoy
Newbie

OTA channels keeps cutting out

While viewing any of the OTA channels, every 10-20 minutes, the screen goes away and the intermission screen that scrolls across the screen starts to move across the screen.  Very annoying, have to back up and enter back into the channel, to continue to view my channel.  I have tried to reset the tv by pulling out the cord from the outlet.  Reset the tv and finally did a factory reset.  After the factory reset, the OTA channels seem to work OK for the first day, but then same issue is reoccurring.  I see that my software version was updated recently, and I believe there is some anomaly with the last release.  I am currently on 14.1.4 build 7709.  Very frustrating while watching a game that is close or an episode that has an exciting conclusion.

I have a Roku, TCL TV and has been working good for the past 2 years.  

Regards,

Steve

 

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renojim
Community Streaming Expert

Re: OTA channels keeps cutting out

There appears to be a bug in a recent update.  Try disabling your screensaver in the Theme settings.

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