Discussions

[ZeroNull]

I just had this same issue. Turned on my Roku Streambar Pro, made sure everything is up to date, then opened Roku channel and when I chose to play something it refused to do so, nothing else would occur. I've factory reset. I've uninstalled Roku channel, restarted and re-added. And no matter what I do nothing will play on Roku channel. Every other channel I use plays without any issues, Roku channel is the only channel I have the issue with.
Side note, this is my third Roku Streambar Pro and I've had multiple issues... Wish these issues would cease to continue.

Model: 9101R2 - Roku Streambar Pro

Serial #: YL00G9298859

Device ID: 3K624G298859

Software version: 11.5.0 build 4235-95

Issue ID: 59-442-493

[RokuDanny-R]

@ZeroNull

Thanks for the post.

We would be more than happy to investigate the issue further from you, but will need more detailed information.

• GC build (this can be found by scrolling up within The Roku Channel and selecting About)

Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.

Thanks,
Danny

[ZeroNull]

The GC build is 8.2.113