Discussions

[Fishface]

Sorry to hear and see this issue - glad I bought an Allstate warranty on my TCL Roku TV.

[JonLenn249]

Good Evening 

I have a Roku Sharp TV 5303X.  I have been having problems with all pay TV apps (Netflix, Hulu, Disney+, etc.) since my TV updated last weekend.  The free TV apps (Pluto, Shout TV. etc.) seem to be working.  I tried the "fix" for Roku TVs 7XXX does not work for my TV.  I tried it and I am still experiencing the same problems.  I also have a Roku Streambar Pro 9101R2 hooked up to a different TV that has also been experiencing problems within the last week although not as bad as the TV.  

[MissG2021]

That's right Roku community. Every single one is of my TVs is a Roku bought 2 to 7 years ago. What about us? How are you going to fix this annoying problem? I am so glad YouTube is ok. This is unacceptable. Push the version 10.0 to all TVs and let's be done with this. I like to watch CNBC without the channel shutting down and losing sound and BTW I've already deleted and reinstalled the app.

[Shawnmorgan]

Model number C232X 

Serial number X00100wkylww 

Software version 10.5.0 build 4201-94

Time stamp:2021-11-26t17:00:39Z

Issue ID WW-474780

[RowdyAce1]

TCL Roku TV 5121X

since Monday 11/22 cannot do continous play. After each episode on Amazon Prime I get error message “oops something has gone wrong”  l can hear the program in the background but only way to get to it is to go to home and log back in. 

[marco1234]

I am having the same issues with my Roku TV

ROKU TV: C112X
TCL Model: 43S525
Software Ver: 10.5.0 Build 4201-93

Also all the channels on the live TV Antenna shows only 1 bar of signal strength. CBS (channel 2 used to be 4 bars strong). This only happened right after the update. The Antenna has not moved and still in place.

[castlerook]

I've been unable to use Disney+ for the last week and a half and my 4-year-old is not happy. Tried everything I could think of, including a complete system restart of my admittedly old Roku LT. Decided to upgrade to a Roku Premiere, which arrived today, I've installed it, and still no Disney+. Very frustrated. I've checked for system updates and I do not have a rollback option.

[Jess8030]

Hello,

    I am still having the same issue everyone else is having. Please provide us with a way to rollback the software ASAP! My tv information is below. 

Thank you,

Jessica

RokuTV: 5101X

TCL Model: 32S4610R

Software version: 10.5.0 build 4201-08

Device ID 2N64A0809170

[ptfedave]

My Sharp Roku TV purchased in 2015 works fine with the update but my Sharp Roku TV purchase in 2018 does not work with the update.  What's up with that?

[dsg76]

I have a 4 series and I’ve been experiencing a lot of buffering while watching streaming apps (built in). 
TV has been solid for almost a year and no other network changes.  Problems started right after the update.  
AppleTV app seems the most affected.