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Pap83
Channel Surfer

Re: [OS 10.5] Roku TV signal strength on OTA antenna

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Same. Updated last night, Hisense Roku 50R7+ with 10.5 build 4201-94. All OTA at one bar.

RokuMary-F
Community Moderator
Community Moderator

Re: OTA Signal Level Indicator Inaccurate after SW 10.5.0 Build 4201-30

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Hi everyone,

Thank you for reporting this issue to Roku Community!

Our engineering team has been investigating this issue closely and once more information is available I'll be sure to let the Community know.

We appreciate your patience for the time being!

Regards,
Mary

Mary F.
Roku Community Moderator
ems2158
Reel Rookie

ota signal strength indicator

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After recent software update, the signal strength bars all show one bar for ota tv on two Roku tvs.

Channels are all being received the same as before the update. It is just the signal strength bars that seem to be not displaying properly.

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makaiguy
Community Streaming Expert

Re: ota signal strength indicator

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Same thing here since receiving Roku 10.5.  Can't see that my reception has changed, so I agree it seems jut to be an issue with displaying the reception bars, not with the reception itself.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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ems2158
Reel Rookie

Re: ota signal strength indicator

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Thanks for the response. I spent about an hour checking my antenna, pre-amp, coax connections before I came to suspect the software update 

Does Roku staff ever look here? What do we need to do to have them fix this?

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Musoka
Roku Guru

Re: OTA Signal Level Indicator Inaccurate after SW 10.5.0 Build 4201-30

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I'd like to add that the 10.5 update broke this on my live guide as well. Additionally, the guide never populates info on the shows anymore. The info is there as it displays this on screen for the channel currently selected as well as having the info in the antenna secret menu. But the guide just says no information across the board. Disney+ also broke with this update. Hours wasted factory resetting, investigating my home network, TV secret menus etc. I finally found and went through the trouble of rolling my set back to FW 10.0 and fixed ALL of this only for roku to automatically update it again aha lock me out from being able to roll back again. INFURIATING! Honestly won't recommend this brand at this point. This isn't my first issue. That one took six months before they fixed it. So now I guess we just can't use disney+. Awesome, thanks for being control freaks, repeatedly damaging my product with your updates. I WANT A WAY TO PREVENT FURTHER UPDATES 

TCL 55S20

makaiguy
Community Streaming Expert

Re: ota signal strength indicator

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Bringing this to the attention of Roku employees @RokuDanny-R & @RokuKariza-D

Also, I haven't been able to find any information on  "secret" service menus specific to Roku TVs.  I wonder if there is one giving access to numerical OTA signal strength data.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Pedro123
Streaming Star

Re: OTA Signal Level Indicator Inaccurate after SW 10.5.0 Build 4201-30

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Turned on my TCL/Roku this morning to find a "special" announcement on the opening screen about Roku's latest update (11/16) features.

Only feature they didn't include was getting my signal strength meter to work.

This will be my last TCL/Roku.

cflusflwfl
Newbie

Re: OTA Signal Level Indicator Inaccurate after SW 10.5.0 Build 4201-30

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The broke OTA signal strength meter hasn't been working on both my ONN and TCL televisions for awhile now. I am not at home right now, but this is not just a 10.5 update issue. My TCL was on version 9.4 and the ONN on version 10.0 and the signal strength was broke. Both updated to 10.5 last night and the issue is still there. 

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ThorGod59
Streaming Star

Re: OTA Signal Level Indicator Inaccurate after SW 10.5.0 Build 4201-30

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It's not the TCL, it's the OS.

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