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LeanneB13
Newbie

No streaming channels will play

None of the streaming channels will play on my Oon Roku TV. All the other channels work fine. Hulu, HBO, Paramount etc.   Updates are completed. We have rebooted, reset, unplugged. Everything the troubleshooting guides have said but can’t really find a clear answer to this problem. It the same issue on both TVs. 
Anyone else having this issue? Is Roku “down”?

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2 REPLIES 2
mizeddie
Reel Rookie

Re: No streaming channels will play

I am having the same issue. Onn Roku TV.   Was having a few issues with channels going out but coming back until I turned it off. Turned it back on, live TV has local antenna channels but nothing else.  Wondering if this is a Roku issue, internet provider issue, or router issue. I am having problems connecting to Roku.com on wi-fi, but data connection on cellphone.  Thanks for any help.

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RokuDanny-R
Retired Moderator

Re: No streaming channels will play

@LeanneB13 @mizeddie

Thanks for the posts.

We believe this issue is now resolved. We would recommend checking for an OS update and then seeing if you are still experiencing an issue.

For more information about how to check for a manual update, visit our Support page here: Update the software on your streaming devices

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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