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AndrewSousa1021
Level 7

No sound out of box Roku TV

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I purchased a Roku TV tonight and everything is working fine except for the sound. There is no sound at all, not on the Home Screen or in applications. Anybody have any solutions? Or is this maybe a faulty hardware situation? If so who do i call for a rerun and/or replacement, Roku or the target I purchased it from?

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RokuDanny-R
Roku Employee
Roku Employee

Re: No sound out of box Roku TV

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@AndrewSousa1021 

Thanks for the post.

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: No sound out of box Roku TV

Jump to solution

@AndrewSousa1021 

Thanks for the post.

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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