Level 7

No sound in apps!

I'm using a roku tv.  I hear clicking when I'm going through menu but when trying to use an app like Spectrum, Netflix and YouTube... no sound at all.  Anybody have a fix.  I wish Roku had a customer service number.  This stinks

Labels (2)
0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: No sound in apps!

Has the volume icon changed from "single speaker horn", to a full speaker box icon with tweeter and woofer circles in it? 

Go to settings> system> advanced system settings> factory reset> reset tv audio & picture settings> follow prompts

If your tv model doesn't give a choice of "resetting tv audio & picture settings", you'll probably have to go with a factory reset of everything. Smiley Sad

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos