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Twinkle2022
Newbie
‎07-16-2022 06:08 PM

No signal message on restart

I have bought and installed three Roku devices. Two are Express 4k+ models, the other is a Stick 4k. I have very strong WiFi signals at each unit. It seems when I turn the device off for more than couple of hours  and then hit the. On button I get a. “No signal” message. I found, by mistake that if I hit the right arrow the unit comes to life, seems the signal and in a couple of clicks we are watching tv. But this is a bit frustrating. Looking for some work-around.

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RokuMary-F
Community Moderator
Community Moderator
‎07-18-2022 11:59 AM

Re: No signal message on restart

Hi @Twinkle2022,

Welcome to the Roku Community!

I'd be happy to take a closer look to see how we can help. How are you powering the device? Is it plugged into the TV USB port, or is it plugged into the wall outlet with the provided cables? In addition, have you tried using another HDMI port on your TV as well as trying your device on another TV to see if you are seeing the same issue with no signal?

Keep us posted and we'll continue assisting from there if needed.


Best regards,
Mary

Mary F.
Roku Community Moderator
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