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[SelectiveMemory]

My TCL Roku TV has no picture. When I turn it on I can hear the sound of whatever show happens to be playing but there is no picture. Just a completely black screen. I tried unplugging everything and then replugging it all but I still get no picture. Help!

[RokuJohnB · Accepted solution]

Hi @SelectiveMemory,

Greetings from the Roku Community!

We appreciate the troubleshooting steps that you have taken so far.

We recommend reaching out to TCL's support directly and inquiring further about support. TCL manufactures Roku TV, which provides direct support with its TV models since it only uses Roku as its operating system.

You can reach them at TCL Support

Hoping this will be sorted out soon.

Thanks,
The Roku Community Team