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Level 7

No access to any streaming service

I turn on the TV and every streaming service from roku to hbo to YouTube all I get is a purple white or green screen. Sound is fine..I can see all the menus but no content. The off air channels are perfect. So its not the tv..something in the roku or Insignia software... Its an Insigni Roku TV



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1 REPLY 1\
Roku Employee
Roku Employee

Re: No access to any streaming service


Thanks for the post.

Have you tried removing a channel, restarting your Roku TV, then adding that channel back to see if that resolves the issue you are experiencing?

Please keep us posted what you find out.


Danny R.
Roku Forum Moderator
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