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No Support Available for products under warranty!!

I have a soundbar that is less than a year old and I can't even find a way to get ahold of anyone at Roku.  I plug in my serial number at the customer service page and it keeps telling me it's invalid.  I've checked and rechecked it several times.  Does anyone have any input on where to go from here? This is the most ridiculous customer service I have ever seen!  It's non existent!!  

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Streaming Star

Re: No Support Available for products under warranty!!

 Ello2022 found the customer service number for me. Great support!


You will have to choose options in the drop down menus until you get to the end. (if your serial number is not working, you may want to choose a different option until you get to the last page) once options are chosen, the site will eventually give you the option to call email, chat etc.

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Retired Moderator

Re: No Support Available for products under warranty!!


Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Danny R.
Roku Community Moderator
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