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Adampuente24
Level 7

No Remote, Stuck on “Let’s get Started Screen”

I reset my Roku TCL tv after I couldn’t change the volume[because I don’t have a remote] I pressed the reset button on the back. I didn’t know it factory Reset the tv. I lost my remote a while back and now I can’t use the tv except for the power button. It’s stuck on where I have to pick the language but I can’t choose nothing because I have no remote. HELP PLEASE ?????
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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: No Remote, Stuck on “Let’s get Started Screen”

@Adampuente24

Thanks for the post.

In order to set up your Roku TV again, you will need a physical remote. If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator
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