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[SUEZEEQT]

My remote worked fine I just bought this 2 weeks ago but the ok button won't work at all I have to use remote on phone 

[RokuDanny-R · Accepted solution]

@SUEZEEQT

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv

Thanks,
Danny