Hey @Jean-Philippe
Thanks for the post.
Please be advised that remotes for Roku TVs are manufactured directly by the TV manufacturer. We would recommend reaching out to their support team to report the issue and for further help.
You can contact TCL Support here: https://support.tcl.com/us or at 1-877-300-8837.
All the best,
Kariza
Kariza D.
Roku Forum Moderator