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Jayb1970
Level 7

Network disconnects after unplugged, Will not reconnect unless I reset factory settings on TV ,

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Help! I spent a half an hour and set up all my smart apps to my TV then if it gets unplugged it loses everything and won’t reconnect Unless I said TV back to his original factory settings each time! It’s also on my boat, FYI ...

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RokuDanny-R
Roku Employee
Roku Employee

Re: Network disconnects after unplugged, Will not reconnect unless I reset factory settings on TV ,

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@Jayb1970 

Thanks for the post.

We would recommend not unplugging your TV when not in use if your TV keeps resetting itself when unplugged.

If you need further assistance with your Roku TV, I'd suggest contacting your Roku TV manufacturer to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Network disconnects after unplugged, Will not reconnect unless I reset factory settings on TV ,

Jump to solution

@Jayb1970 

Thanks for the post.

We would recommend not unplugging your TV when not in use if your TV keeps resetting itself when unplugged.

If you need further assistance with your Roku TV, I'd suggest contacting your Roku TV manufacturer to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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