Need to disconnect the ROKU box and reconnect before picture is the right size
I have a ROKU ready TV which has always worked great. Recently, when I turn on the TV, the picture is magnified. To fix it, I must turn off the power to the ROKU box and then turn it back on. Then the picture is normal when I turn the TV back on. I don't see any settings that would fix this. Any ideas
We would be more than happy to look into this issue.
Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
-image of the issue
Once we have this information, we will be able to investigate further.