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Jacobfreedman1
Level 7

Need to connect roku to WiFi without remote

Hi,

I am trying to connect my TCL ROKU TV to WiFi to set it up. I do not have the remote. I also do not know the old WiFi SSID/Password, so I am not able to use the mobile hotspot method to connect to the roku. Is there any other way I can get the roku tv to connect to WiFi?

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1 Reply
RokuMary-F
Roku Employee
Roku Employee

Re: Need to connect roku to WiFi without remote

Hi @Jacobfreedman1,

Thanks for the post.

You'll need the actual remote to connect your Roku device to your wireless network.

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer.

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.
You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv

I've also provided a link to go into further detail: How do I find my wireless network name and password? - Roku

Thanks,

Mary

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