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Jenny5
Newbie
‎03-10-2022 05:09 PM

My tv is not working it’s keep going off and and on

My tv is keep going off and on I can’t restart it because it won’t come on I tried to rest button in the back it’s still working I have emailed Roku and everything I been looking for a number I can call so that I can talk to someone all day and still nothing can someone please help me like I was watching the tv and it just turned off and started going off and on out of no where 

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RokuDanny-R
Retired Moderator
‎03-15-2022 01:28 PM

Re: My tv is not working it’s keep going off and and on

@Jenny5

Thanks for the post.

It's possible that the issue you are experience may be hardware related. Have you tried contacting the Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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