Discussions

[Kingpufff19]

My tv was working perfectly the past few day but all of a sudden it froze up then when I got it working  now any of the downloaded apps won’t appear and it tell me to go to the home screen and delete them but there not any even there except for the. Cable box,Xbox, squares showing up#

[RokuDanny-R]

@Kingpufff19 

Thanks for the post.

We would recommend trying to perform a factory reset on your device to see if that resolves your issue.

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.

Thanks,
Danny