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Level 7

My tcl 40S305 is literally stuck on dim

I came home tonight and my tv powers up with regular brightness . Once it actually powers up it goes straight to the lowest brightness setting I’ve ever seen and I’ve tried everything I can think of to fix it. It was working fine when I watched Netflix last night. I’ve factory reset, hard reset , soft reset, tried changing advanced contrast. nothing I’ve tried has had any results someone please help
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Level 19

Re: My tcl 40S305 is literally stuck on dim

Hi there, 

Thanks for the note. You'll want to contact your Roku TV manufacturer for more help with this issue. They'll be able to help take a closer look, and offer any further support or warranty services that may be needed. You can locate TCL's contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Keep us posted if you need help answering any other questions! 




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