Discussions

Premium audio. Made simple.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PennSttr
Level 7

My streambar always disconnects from WiFi

I have multiple Roku products in the house and very strong WiFi. I just purchased a Roku Streambar and it constantly disconnects from my WiFi. My only fix is restarting the device. It’s on 5G and it’s definitely NOT the signal. What could be the cause of this and can it be fixed with a simple solution?

0 Kudos
1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: My streambar always disconnects from WiFi

@PennSttr

Thanks for the inquiry.

I would recommend checking out our Support page for troubleshooting issues here: What should I do if I cannot connect to my home network or the internet?
In addition, have you tried changing the wireless broadcast channel on the router to see if this will allow your device to connect? 

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos