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Joshcostello
Level 7

My TV keeps going black and blurry with a little bit of red

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So when I go to my fire stick it’s real dark and red and you can barely see images also on Disney+ basically everything on the TV is dark even if I try to change the image to brighter it doesn’t change anything I can’t find a number to call or anything

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RokuDanny-R
Roku Employee
Roku Employee

Re: My TV keeps going black and blurry with a little bit of red

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@Joshcostello

Thanks for the post.

As @renojim mentioned, have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Support page here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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2 REPLIES 2\
renojim
Community Streaming Expert

Re: My TV keeps going black and blurry with a little bit of red

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Who is the manufacturer of your TV (it's not Roku)?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuDanny-R
Roku Employee
Roku Employee

Re: My TV keeps going black and blurry with a little bit of red

Jump to solution

@Joshcostello

Thanks for the post.

As @renojim mentioned, have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Support page here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator
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