Discussions

[NinaBarrera504]

I've factory reset it once done the restarts repeatedly and switched remotes. It still goes through the inputs list repeatedly and doesn't stop. How do I fix this?

[RokuJohnB]

Hi @NinaBarrera504,

Greetings from the Roku Community!

We appreciate the troubleshooting steps you have taken so far, and we would like to further assist you regarding this concern, but we'll need to gather more information.

• Do you have an external device that is currently plugged in at the back of your TV? (For example, a Cable box, Antenna, soundbar, etc.)
• Are you seeing a stuck button on your Roku remote?
• When did the issue start?

With detailed information, we will be able to assist you further.

Thanks,
The Roku Community Team