Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
125ah
Level 7

My Roku is stuck on the "TLC•Roku TV" Screen and is turning off and on

It just started today, I cannot turn it off. I have to turn if off my unplugging it and when I turn it on again it does the same thing HELP

0 Kudos
1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: My Roku is stuck on the "TLC•Roku TV" Screen and is turning off and on

@125ah 

Thanks for the post.

Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos