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Level 7

Must reconnect to WiFi every time I turn tv on

I just bought a tcl Roku tv and have connection issue. Worked fine for a few days but now I have to reconnect to WiFi  every time I turn on the tv. I’ve done a reset and it still happens. I previously had a roku stick on my old tv and this never happened even though it’s on the same location. Any help would be appreciated. Thanks 

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4 Replies
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Level 7

Re: Must reconnect to WiFi every time I turn tv on

I have the same problem. Were you able to resolve this?

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Level 7

Re: Must reconnect to WiFi every time I turn tv on

I've had my TCL 6 series Roku TV since January 2020. My TV started doing this about a week ago (beginning of August.) Every time I turn on the TV, I have to wait 5 to 10 minutes for it to connect to my WIFI. Really annoying.

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Level 7

Re: Must reconnect to WiFi every time I turn tv on

Purchased a Roku TV in June 2020 and having the same issue.  Have there been any resolutions to the issue? 

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Level 7

Re: Must reconnect to WiFi every time I turn tv on

I found a fix for my TV. I don't remember the name of the setting, but there's a setting that will make the Roku/tv resume from suspend instead of powering off completely. Kind of like when you close the lid of a laptop. This option keeps the wifi connection when I "power-off".

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