Must re-activate Roku streambar every time I use it. And it unexpectedly shuts down.
I am able to set up my Roku Streambar, but every time I use it I have to re-enter my wifi password and reactivate my account. Every time, without fail. It also often shuts down unexpectedly after just a few minutes. Has anyone had this problem? I don't seem to be able to find a posting on this.
Are you having to setup your Streambar every time like it has been factory reset?
Can you please provide us the following information: -Roku device model -serial number -device ID -software OS/version (these can all be found in Settings > System > About) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times) - in this case, please provide a tracker ID after this issue occurs
Once we have this information we will be able to assist you further.