"Thank you for bringing this issue to our attention"...Really?? Don't you guys read the threads?? Your scripted response has been the same one for a year. Restarting is NOT a solution unless having to restart twice is day is considered a solution. As for sending the 'additional information' requested, many others have already sent that, some have even bought new Roku Sticks, and the problem still exists. To continue telling people you are working on a resolution is obviously not true when the same response was given in August of 2023. Unbelievable.
