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Merrissa
Newbie

Mac address giving me 00:00:00:00:00

My mad address is giving me all zeros and I was wondering on how to fix the situation

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1 REPLY 1
RokuKariza-D
Roku Guru

Re: Mac address giving me 00:00:00:00:00

Hi @Merrissa

Thanks for the post.

Could you tell us more about the issue you're experiencing? What's the model number of your Roku device? This can be found in the Settings menu by navigating Settings > System > About. Please provide us as well the troubleshooting you've tried; so we know what steps we should take next.

We look forward to your response.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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