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Sasharange12
Level 7

Lost sound to 32" tcl ruku tv

Currently just lost sound on my 32" tcl roku tv how do i get the sound back only had it for a year and a half

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3 Replies
Tivoburkee
Level 20

Re: Lost sound to 32" tcl ruku tv

Did the volume icon change from showing just horn to showing a complete speaker box with circles for for tweeter and woofer? See if you can reset just the audio and picture settings in the menu:

settings> system> advance system settings> factory reset> reset TV audio/picture settings>

 

If doesn't give you the option to set the audio/picture and only gives you option to factory reset everything, you'll have to do that instead. 

Edmund
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BigMo
Level 7

Re: Lost sound to 32" tcl ruku tv

Did as instructed.  Nothing changed...still no sound.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost sound to 32" tcl ruku tv

@BigMo 

Thanks for the post.

Have you tried unplugging your TV for 5-10 minutes then plugging it in again to see if you are still experiencing the issue?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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