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Sasharange12
Level 7

Lost sound to 32" tcl ruku tv

Currently just lost sound on my 32" tcl roku tv how do i get the sound back only had it for a year and a half

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3 REPLIES 3\
Tivoburkee
Community Streaming Expert

Re: Lost sound to 32" tcl ruku tv

Did the volume icon change from showing just horn to showing a complete speaker box with circles for for tweeter and woofer? See if you can reset just the audio and picture settings in the menu:

settings> system> advance system settings> factory reset> reset TV audio/picture settings>

 

If doesn't give you the option to set the audio/picture and only gives you option to factory reset everything, you'll have to do that instead. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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BigMo
Level 7

Re: Lost sound to 32" tcl ruku tv

Did as instructed.  Nothing changed...still no sound.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost sound to 32" tcl ruku tv

@BigMo 

Thanks for the post.

Have you tried unplugging your TV for 5-10 minutes then plugging it in again to see if you are still experiencing the issue?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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