Discussions

[2092428]

Lost my tcl roku remote control and I tried looking for exact one online to Walmart i can't find it. My remote came with my TV a 32inch TCL roku tv. Has Netflix, vudu,hulu and roku channel on my remote. 

[Tivoburkee]

If you want to purchase new IR roku tv remote you would have to get in touch with tv manufacturer, roku only sells wifi remotes that would work on your tv. Faster is to go to ebay, there are ton of tcl roku tv remotes. The direct channel keys don't matter in the use of the remote, all tcl remotes work on all tcl tv's. 

[RokuDanny-R · Accepted solution]

@2092428 

Thanks for the note.

As @Tivoburkee mentioned, if you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv

Thanks,
Danny

[38baby4kt]

Lost my tcl roku remote control and I tried looking for exact one online to Walmart i can't find it. My remote came with my TV a 32inch TCL roku tv. Has Netflix, vudu,hulu and roku channel on my remote

[RokuDanny-R · Accepted solution]

@38baby4kt 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv

Thanks,
Danny