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tori2993
Level 7

Lost Remote

I lost the remote to my Roku TV and there are no power buttons on the side. I attempted downloading the app but i have to have the ip address from my tv to activate the mobile remote. How can I turn on and use my tv without the remote? 

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2 Replies
Tivoburkee
Level 20

Re: Lost Remote

On the bottom of the tv, go to the middle, underneath are the keys there? If the Roku tv hasn't been reset, and its still connected to the internet, make sure your cellphone is set to the same network and password. 

Edmund
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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost Remote

@tori2993 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator
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