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Level 7

Logged out of Roku TVs

Hi on all of my TVs now throughout the house it logged us out of Roku and will not let us log back in. It resets everytime we try. We tried system restore on all TVs and nothing is working. Its been like this for 2 weeks now. I cannot afford to buy 5 new TVs to replace these that I cannot even get to load up.

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Roku Employee
Roku Employee

Re: Logged out of Roku TVs

@Dakanmer 

Thanks for the post.

Can you please clarify the issue you are experiencing? What do you mean by your are logged out? Are you able to access your Home screen? What email do you see in Settings > System > About? Is the email shown your email account? Have you tried to perform a factory reset on your Roku TVs and relink your TVs to your Roku account?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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