I own an Onn. Roku TV. Starting from last night, live TV no longer works. Whenever I switch to it, it hands on the antenna logo and does nothing. I've rescanned for cable channels and it says it only finds one. I manually try to update the system, it says its been updated.
I have another TV that isn't Onn. Roku but uses Roku express and I can switch over to my AT&T cable just fine.
Since the system update on Roku last night I am having the same problem. The only channel on "Live TV" is the Roku streaming channel in Spanish. I have tried all the scans, deletions and restarts and nothing has worked in getting the live cable tv back up again. All other tv's in the house are working fine.
I have a onn roku Tv and live Tv is not working and I have tried everything switching out antennas and reset it and also the Roku channel is not working as well ... I like to watch my local stations please respond back
I have done the factory reset with no success. The Roku channel as well as a couple of other channels will not work as well. Who do we call? Roku or cable provider? Cable is working fine in other rooms
If you are still unable to resolve the issue, can you please provide us the following information: -Roku device model or Roku TV brand and model -serial number -device ID -software OS/version (these can all be found in Settings > System > About) -does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
With more information we will be able to investigate the issue further.
For this issue factory reset does not work. I have done that twice now and when you follow setup it just updates with latest update rendering this an exercise in futility. I haven't been able to watch my antenna channels for 2 day now. Restarted multiple times and nothing resolves this. When you click on the Live Channel input, you just get a big Antenna logo and nothing happens.