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Rhambl
Level 7

Link code on Roku TV

I have a TCL Roku TV. I have set up an account for a Roku and it has identified my TV then it says enter the link code as shown on your TV. Where would the link code be located at?

3 Replies
renojim
Level 21

Re: Link code

Is it a new TV?  You only get the link code on initial setup or after a factory reset.

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Mistywillow69
Level 7

Re: Link code

How can I do a factory reset when my remote not remote app DON'T work because it needs ALL about at attitude and attention link code?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Link code

@Mistywillow69 

Thanks for the inquiry.

For more information about how to perform a factory reset on your Roku TV, visit our Support page here: How do I factory reset my Roku® streaming device?

In regards to your remote, please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator
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