Discussions

[david362]

I have a Roku TV with a ambient light strip connected to the usb port. When I turn the Roku tv off I expected the back light strip to shut off with it but it just stays on all night which can be annoying. I read that if I switched fast tv start to off that after 10 min the usb port shuts off and the light strip will turn off, which it does. Now for some reason the Roku remote won’t turn the tv on. I have to turn it on thru the app but once it’s on the remote works… it’s the strangest thing. Anyone know why this is happening ? I had to turn of fast tv start again just so I can be able to turn the tv on and off till I figure this out. Any help is much appreciated

[RokuJohnB · Accepted solution]

Hi @david362,

Thank you for posting here in the Roku Community!

We understand you are having trouble with the Roku TV and Roku light strip. We're happy to assist you further.

Please be aware that our Roku Smart Lights Strip+ SE cannot be connected to the USB port on your TV. Instead, it is designed to plug directly into a power outlet. Please see the image below for clarification.

For more help, please visit our Roku Support article on how to set up your Roku Smart Light Strip SE or Roku Smart Light Strip+ SE.

We hope this helps.

Best,
The Roku Community Team