So The tv “ 75R6 “ Automatically started updating last night and after installing the update the right light was flashing and the tv turns on with logo showing up for 20 seconds then a black screen for 10 seconds then turn’s off ?! I’ve tried all troubleshooting and nothing’s worked.
Any suggestions before seeking refund’s? Tv’s not even 4 month’s old..
@TeKaha Thanks for the note here. Despite the timing, this sounds like it may be related to a potential hardware issue, but it's hard to say. You'll want to start by contacting TCL support to report this issue and request additional assistance. Your TV would still be within its warranty period, and the TV manufacturer should be able to assist you further. You can reach TCL support here: https://support.tclusa.com/contact-us?contact_query=Please%20enter%20your%20question
Hi, I was installing a test firmware to my 75” TV and it never went off the updating screen then it turned off, came up with some weird screen and went on the TCL logo. It has permanently stayed there ever since that happened.
