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Level 7

JVC Roku Tv Remote

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I have recieved a brand new 32 inch JVC Roku Tv. The remote that came with the tv does not work. How can I connect it? There is no sync button like the other remotes. 

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Level 19

Re: JVC Roku Tv Remote

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@Twan316 Thanks for the note! If you're in need of a replacement remote for a Roku TV, we'd recommend contacting your Roku TV manufacturer. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Alternately, we also offer a replacement remote for Roku TVs in our accessories store here: https://www.roku.com/products/accessories/roku-tv

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Level 17

Re: JVC Roku Tv Remote

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Did you try other batteries and not just the ones included? If you get universal remote and it doesn't list Roku tv codes, try tv codes under Admiral, Dynex, Insignia, and TCL. Roku tv's don't respond to plain Roku codes in universal remotes. 

Edmund
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Level 7

Re: JVC Roku Tv Remote

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I tried different batteries it still didn't work. I brought a universal remote for it but the up amd down button moves the cursor left amd right.  The left and right button dosen't work at all even with trying different codes for it so I can't even put in the password to connect to my wifi. I contacted roku amd there response was only a logitech harmony universal remote will work as far as universal remotes go. I checked Amazon for amd the they are $69 up to almost $300 which I'm definitely not going to spend on a remote

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Level 17

Re: JVC Roku Tv Remote

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Level 19

Re: JVC Roku Tv Remote

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@Twan316 Thanks for the note! If you're in need of a replacement remote for a Roku TV, we'd recommend contacting your Roku TV manufacturer. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Alternately, we also offer a replacement remote for Roku TVs in our accessories store here: https://www.roku.com/products/accessories/roku-tv

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Level 7

Re: JVC Roku Tv Remote

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So there's no way to make it work? Also I shouldn't have to buy a remote for a brand new purchase that should work already..Thank you for the suggestion I'll look into ebay.

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Level 19

Re: JVC Roku Tv Remote

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@Twan316 If your TV is new and still under it's warranty period, contacting your TV manufacturer would be the best option as they would likely be able to provide further assistance under warranty. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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