Discussions

[QH93]

Just purchased a 70 in. JVC Roku TV. It is refurbished. When I try to activate it I can connect to the internet and input the code using the link etc., but in the process of updating the channels it cuts off and restarts mid-update sending me back to the code screen. Any tips? 

[RokuDanny-R]

@QH93 

Thanks for the inquiry.

We recommend rebooting both your wireless router and your Roku TV.

I'd also recommend trying to connect your Roku TV to an alternate network, such as a mobile hotspot, to see if you can download the update and finish setting up your Roku TV. Then once the TV has been setup, you can switch back to your home wireless networking.

Please keep us posted.

Thanks,
Danny