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atharstheone
Level 7

Issues with Netflix Dolby Vision content on TCL 55R625 TV

Dolby Vision content on TCL 55R625 TV is awful to say the least . Grainy streams during dark scenes ,Blur during bright scenes ,it's almost unwatchable .

Have contacted TCL , Roku support and Netflix and followed all of their steps but didnt help. Did some digging on Internet , it seems a common problem for Dolby Vision content.

Was unwatcheable while watching Kingdom Netflix series as most of the scenes happen during night time .

Note: I have a bandwidth of about 70Mbps-80Mbps (Netflix test) and a UHD Netflix package .

 

Please helpIMG_2086.jpgIMG_2081.jpgIMG_2083.jpgIMG_2084.jpgIMG_2085.jpg

 

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atharstheone
Level 7

Re: Issues with Netflix Dolby Vision content on TCL 55R625 TV

I have a DSE of about 0.30 using IPq calibration app with action smoothing turned off , Natural Cinema mode ON .

 

@RokuTannerD  Could you help ?

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