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Level 7

Insignia Roku TV stuck in reboot cycle

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My Insignia Roku TV will not get past the welcome splash screen. The remote doesn't do anything either. When I plug it in it just sits at that welcome screen then it goes black and starts all over in an endless loop. I tried holding the reset button both when it was unplugged and plugged in many times. Held it for 30 seconds then over a minute. Nothing is fixing this.

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Roku Employee
Roku Employee

Re: Insignia Roku TV stuck in reboot cycle

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@csp1 

Thanks for the note.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can contact Insignia here: https://www.insigniaproducts.com/contact-us or at 1-877-467-4289.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Insignia Roku TV stuck in reboot cycle

Jump to solution

@csp1 

Thanks for the note.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can contact Insignia here: https://www.insigniaproducts.com/contact-us or at 1-877-467-4289.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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