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kballer32
Level 7

Insignia Roku TV continues to shut off

I am having issues with my Insignia Roku TV. At the moment, if I use the remote that is given with the device, the TV will power down immediately. Then if I use the app remote, the playback only works for about 15 minutes. I have restarted the TV multiple times. 

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Roku Employee
Roku Employee

Re: Insignia Roku TV continues to shut off

@kballer32 

Thanks for the inquiry.

Have you tried contacting Insignia support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. 

You can reach them here: https://www.insigniaproducts.com/contact-us or 1-877-467-4289.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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