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Level 7

I unchecked 1 touch play but I still can't get to the CABLE BOX icon

We have a TCL Roku TV and normally the Home screen has icons for ROKU, Cable Box and Antenna.

We used to be able to select Cable Box from the Roku TV remote and watch our cable channels . 

We can see the Cable Box on the Home screen, BUT as soon as I open the Home screen, there is a black bar at the bottom of the screen with a 5 second count down saying that the device is switching to ROKU.  

There is a Cancel button on the black bar, but I can't navigate to it with the ROKU TV remote.

We also cannot navigate to the Cable Box icon before the countdown ends.

Once the countdown completes, I can no longer see the icon for ROKU, Cable Box or Antenna.

After searching the community for two days, I am unable to find a solution.  I did try turning off 1 touch play, but I still get the 5 second countdown.

I have a feeling it may be a simple fix, but I just haven't found it yet.

Would appreciate any ideas


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Community Streaming Expert

Re: I unchecked 1 touch play but I still can't get to the CABLE BOX icon

You have a Roku tv, and you have hdmi input renamed Roku? Do you have a second Roku device like the Roku Smart soundbar connected to the roku tv? 

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