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Rebekah96
Newbie

I have a problem with the mounting holes

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Any body have the Hisense model 50R6E5 It’s like the mounting holes are on the tv plate and then the other 2 mounting holes are way at the top on the actual tv so it’s on 2 different levels and there is no such mounting handle that bends 

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RokuJohnB
Community Moderator
Community Moderator

Re: I have a problem with the mounting holes

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Hi @Rebekah96,

Greetings from the Roku Community!

We acknowledge your concern about the mounting holes on your Roku Hisense TV. We suggest you contact the store where you bought this television to further assist you regarding your matter.

Please let us know if there's anything else that we can do to assist you.

Kind regards,
The Roku Community Team

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: I have a problem with the mounting holes

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Hi @Rebekah96,

Greetings from the Roku Community!

We acknowledge your concern about the mounting holes on your Roku Hisense TV. We suggest you contact the store where you bought this television to further assist you regarding your matter.

Please let us know if there's anything else that we can do to assist you.

Kind regards,
The Roku Community Team

John
Roku Community Moderator
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