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bcobrien
Level 7

I have a ROKU built in TV, Now Hulu won't work. How can I fix this when it is built in?

How do you fix this? It's built in and I can't go and buy a new TV right now.

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RokuDanny-R
Roku Employee
Roku Employee

Re: I have a ROKU built in TV, Now Hulu won't work. How can I fix this when it is built in?

@bcobrien 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

If the issue remains unresolved, I'd recommend reaching out to Hulu directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Hulu channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://help.hulu.com/s/?language=en_US

Thanks,
Danny

Danny R.
Roku Forum Moderator
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