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Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
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Vampy78-
Level 7

I can't connect to TV and it's not connected

Ok so I lost my remote and I downloaded the app. I tried to do the connect wifi to TV with remote trick but my TV won't connect to the wifi and I'm stuck. It won't latch on to my hotspot and I tried unplugging it multiple times but I still won't connect automatically. I can't connect with ip address cause it's not on the back of the TV 🙄. And I can't ubs tether.. and my remote on the phones won't connect to it either so I'm stuck...

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3 REPLIES 3
TR06
Level 7

Re: I can't connect to TV and it's not connected

Same here 😭😭😭 did you ever get it to work 

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Tivoburkee
Community Streaming Expert

Re: I can't connect to TV and it's not connected

You have to have a real remote initially to use the cellphone app, it won't work until the cellphone and Roku are on the same internet.  

Do you have any old universal remotes laying around? A DirecTV or cable remote? Roku tv use a very old code set so there are very old  remotes that can control modern Roku tvs. Name them I may come up with code for them? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Vampy78-
Level 7

Re: I can't connect to TV and it's not connected

Unfortunately I had to buy a new remote which is what I didn't want to do sense I'm now short on cash 🙃 

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