Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lithab
Level 7

I brought an used Roku tv

Jump to solution

I brought an used Roku to it has the other person info. Is there a way I can sign them out so I can sign myself in. 

0 Kudos
1 Solution

Accepted Solutions
makaiguy
Community Streaming Expert

Re: I brought an used Roku tv

Jump to solution

Do a factory reset.  On my separate Roku device the menu path is Settings > System > Advanced system settings > Factory reset.  I expect it would be the same or fairly similar on a Roku TV.

You'll then need to set up the set as though it were brand new out of the box.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

View solution in original post

0 Kudos
1 REPLY 1\
makaiguy
Community Streaming Expert

Re: I brought an used Roku tv

Jump to solution

Do a factory reset.  On my separate Roku device the menu path is Settings > System > Advanced system settings > Factory reset.  I expect it would be the same or fairly similar on a Roku TV.

You'll then need to set up the set as though it were brand new out of the box.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos