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perry5
Newbie
‎03-13-2023 05:59 AM

I bought a used HiSense Roku TV, I factory reset it to erase the old owners stuff.

Now it is stuck on the select language screen. The power button on the remote works, but that's it. It will turn on and off but do nothing else. The remote is not the original that came with it. It is a new standard Roku voice remote. How can I get it to go through the setup process?

Help?

omegle xender
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renojim
Community Streaming Expert
‎03-13-2023 12:58 PM

Re: I bought a used HiSense Roku TV, I factory reset it to erase the old owners stuff.

You have to pair the remote to the TV.

How to set up your Roku® voice remote | Official Roku Support

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Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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